Shipping policy

📦 Shipping Policy (DHL Express)

🇺🇸 Orders up to $800 USD are customs-free. Shop with confidence!

We ship all orders via DHL Express, ensuring fast and reliable delivery.
📌 No customs duties or taxes will be charged upon delivery within the U.S.

💰 Shipping Fees

Destination Order Amount Shipping Fee
🇺🇸 United States $120 USD and up Free
🇺🇸 United States $0 – $119.99 USD $15 USD

📌 We currently only ship to the United States.
📦 Orders over $120 qualify for free shipping. Orders below that will incur a flat rate shipping fee of $15 USD.

⏱️ Delivery Time

  • Orders ship within 1–2 business days

  • Delivery usually takes 3–5 business days

  • In rare cases (e.g. restocking, quality check), delivery may take up to 10 business days

🚀 Fast & reliable delivery powered by DHL Express

🚫 Shipping Restrictions

Some areas are not eligible for delivery due to courier limitations.
Please include full address details including building and unit numbers.

❌ We do not ship to:

  • APO/FPO/DPO military addresses

  • P.O. Boxes (outside the U.S.)

  • Certain remote regions in Europe and affiliated islands

⚠️ Failed Delivery Policy

We are not responsible for failed deliveries caused by:

  • ❌ Customer refusing the package

  • ❌ Incorrect or incomplete shipping info (name, phone, address)

📌 No refunds will be issued in these cases.
If you need to correct your order info, please contact us before shipping.

🧾 Customs Duties & Taxes

💡 No additional fees at delivery!
We handle all duties and taxes for orders shipped to the U.S.
Enjoy smooth checkout with no surprise charges.

💌 Contact Us

Have questions? We’re here to help.
📧 Email: info@minsobistudio.com